Appalachian Harley-Davidson® is excited to announce it’s new Loyalty Program – the CHROME CLUB – where you will earn CHROME BUCKS instead of Rider Reward dollars.
What does this mean to you, our loyal customers? It means:
- No more Rider Reward Cards!
- EARN a point for EVERY dollar spent*
- Receive promotions & special offers
Earn Chrome Buck points for every dollar spent on MotorClothes™ Merchandise & Collectibles, Parts, Accessories, and Service work at Appalachian Harley-Davidson®. You can earn additional bonus points for your birthday, activation of your account, during special events and Chrome Club days or events. Chrome Bucks are redeemable, same as cash during a purchase (pre-tax total; not redeemable toward sales tax) only at Appalachian Harley-Davidson®. Chrome Buck points under the program cannot be redeemed for cash. *Certain exclusions apply.
Chrome Club Activation
In order to activate your Chrome Club account, you will need to be sure that Appalachian Harley-Davidson® has a valid email address on file. After you make a purchase at Appalachian Harley-Davidson® you will receive an email from the Chrome Club. You will then log into your account from a link provided in the email. Here you are able to edit your profile (to include putting in your clothing, shoe, and helmet size), redeem your gift certificates to use on your next purchase, check out our upcoming events, our current and upcoming promotions, verify your account balance, and view your recent transactions.
What happens if you don’t have an email address? Don’t worry – you can still be part of our Chrome Club, you just won’t be able to access your account, check the current promotions or receive emails from Appalachian Harley-Davidson® about featured products. Our sales associates will still be able to redeem your Chrome Bucks right from their computer!
Terms & Conditions
The Chrome Club program is available to any retail customer who completes a transaction and activates their account, thereby agreeing to the terms and conditions of the program.
Chrome Bucks will be given on any purchase made in our Service, Parts, and MotorClothes ™ department. They will be awarded on purchases excluding sales tax. Chrome Bucks will be accumulated but held for 30 days on each purchase.
Members will be invited to attend private parties, receive early notification of special sales, passes to particular events, bonus points for select days or purchases and more!
Chrome Bucks can be printed at home or downloaded to your phone. Chrome Bucks are redeemable only for merchandise or services. Once you have printed or downloaded your Chrome Buck certificate, it must be used within 14 days. Chrome Bucks cannot be credited to an account, or redeemed for cash or used to purchase gift cards, motorcycle sales, and F&I products.
Chrome Buck points will expire exactly one year from the time you accumulated them. You will receive an email reminder from the loyalty program 30 days prior to any points expiring.
Chrome Bucks have no cash value and therefore, Chrome Bucks earned cannot be redeemed for cash!
Employees of Appalachian Harley-Davidson, its suppliers and immediate families of each are not eligible for this program.
Not valid on painted parts, re-manufactured programs, engines, and damage repairs. Not to be combined with any other offers or promotions.
Appalachian Harley-Davidson® reserves the right to discontinue the Chrome Club program privileges and/or void all or a portion of a member’s point balance if the points have been issued, received or redeemed through human or computer error, fraud or theft, through illegal means or in any manner inconsistent with the intent of the program. Appalachian Harley-Davidson® reserves the right to modify or cancel the Chrome Club at any time.
Any questions should be addressed to Appalachian Harley-Davidson® at; 717-766-9366 or firstname.lastname@example.org.
Frequently Asked Questions
Do the Chrome Bucks expire? Yes – your Chrome Bucks will expire exactly one year from the time you earned them. For example, you purchase something on January 31, 2017, which earned you 50 points. Those 50 points will expire on January 31, 2018.
Do the Gift Certificates that we print out expire? Yes – once you download the gift certificate or print the certificate, it will only be valid for 14 days.
Do you have to bring in a downloaded or printed gift certificate to redeem your Chrome Bucks? No – our sales associate will be able to utilize the gift certificates available to you in their computer system.
What are the values of the gift certificates? The gift certificates are a whole number. The values are $10, $20, $25, $40, $50, $100, and $250.
What happens if I use a $25 gift certificate on a $23 purchase? Will the $2 go back into my account? No – the money will not go back into your account; are encouraged to utilize a certificate that is lower than your amount of purchase.